BGO Casino

At first glance, BGO Casino looks like a lot of fun - featuring Verne ‘Mini-Me’ Troyer (of ‘Austin Powers’ fame), this is a small man offering BIG fun! They really emphasise the desire to offer fair gaming, which means they have a lot of unique offers - not too shabby, BGO. Right on the homepage, they boast the number of millionaires they’ve made (five, thus far), the total payout from the previous month (over £70 million at the current time of writing) and the current biggest jackpot (over £8 million at the time of writing). Amazingly, BGO also offers no maximums on bets or winnings - so gamers truly keep what they earn. That’s some pretty exciting information to be sharing and gamers should be excited about this site that offers plenty of winning fun. Operated and run by BGO Entertainment Ltd since October 2012, the BGO Casino has been growing in the casino industry and stands out from the crowd with their focus on fair gaming. As a reputable online casino, they are licensed and regulated by the British Gambling Commission, so gamers know they’re putting their money - and winning odds - in good hands.

at a glance

  • Bonus

  • Payout Percentage

    96.1%

  • Number of Game

    500+

  • Software

    WMS Software

  • Payment method

BGO rating

Games and Software

When gamers ‘enter’ the casino floor at BGO, they’ll see an array of casino games (over 50), slots (more than 540!) and even an entire section dedicated to Bingo (with 12 different varieties). Amazingly, there are almost 100 big jackpot games – several of which we noticed were racking up into the millions. It’s easy to find the most popular games in the ‘Top Games’ section, such as Asgardian Stone, Starburst and Planet of the Apes from NetEnt. Likewise, there are plenty of themed games like Guns n Roses, The Wizard of Oz: Emerald City and Gladiator: Road to Rome. Unfortunately, there isn’t a way to filter and organize the games aside from how they are already displayed – so the site is a little lacking in flexibility and innovation there.

As far as non-slot games, gamers can choose from dozens of varieties on classics, like: Blackjack Pro, Blackjack Single Hand, Multiwheel Roulette, Penny Roulette, Pontoon Multihand 5 and many more. If Jackpot games are a users cup of tea, they’ll be more than happy to find big winners like Mega Fortune and Age of the Gods readily available to play.

Live Casino

For those looking to get their hands on some juicy winnings, all the while making their online casino experience as close to the real deal is possible – then live casino is the way to go. BGO’s live casino options are plentiful. When clicking on ‘Live Casino’, you’ll be directed to another screen where you can select the game you’d like and then the board you’d like to join. Powered by Playtech, there’s at least ten Roulette games (Speed Roulette, Grand Roulette, Age of the Gods Roulette and more), 16 Blackjack (Grand Blackjack, Royale Blackjack, Blackjack Lounge and more), seven Baccarat (Prestige Mini Baccarat, Grand Baccarat, Baccarat Lounge and more), one Poker (Three Card Brag), one Hi-Lo game and multi-game options – in other words there’s something for everyone. The only downer is that there is a tab for ‘Sic Bo’ but for some reason there were no games to show in that section – either there aren’t any, or it’s a technical issue.

User Interface

BGO is one of those fancy and over the top kinds of casino sites. There’s bold colours on the tabs making it easy to navigate to certain areas on the site and if you need any help it’s easy to find the contact point as a ‘Help’ tabe is clearly labelled on the right hand side. Whoever designed the home page clearly spent a lot of time on it, and it shows! The only issues we have is that we just wish there were a few more options for filtering and organizing on the site. There is a game search option on the top right-hand corner of the screen to search for known favourites – but aside from that when it comes to searching for games themselves there are only a few standard tabs; Top, New, Casino, Slots, Live and Jackpots – making it a little tricky to navigate. On the plus side, the games load relatively quickly once clicked on.

Mobile Casino

While there aren’t as many games on the mobile site, there are still well over 400 to keep punters entertained when out and about. The site is neat, clean and easy-to-use and account holders can find all the necessary important information: deposit and banking details, promotional offers and the help page including the online chat. All the games we tried worked without a snag – although sometimes was a slight delay when loading – and we like how they were instantly put into the ‘Recent Games’ section at the top of our screen.

On a whole, the BGO mobile platform provides users with a very pleasant an easy gaming experience. There’s no iOS or Android app available as of yet – but BGO gamers have something to look forward to if one comes out in the future.

Gamification

We were pleased to see a bit of gamification on the BGO site… gamers can enter ‘The Vault’ to watch their Boost Bar (always on the top of the screen) fill up as they play games. After a level is unlocked on the top of the bar, players can enter the vault to get a new Boost. Some Boosts are secrets whereas others are more specific, and will contain offers any player would be excited to receive. It’s also important to know that the Boosts expire after three days, so gamers need to use them quickly to reap the rewards. Although no competitive multiplayer scenarios yet, The Vault is a fun way to get users competing with themselves.

Promotions

Welcome Bonuses and The Vault aside – there is a small handful of promotions available at BGO. Gamers can play BGO Prime Blackjack for a chance to find The Boss’ Card – a Gold Card with an instant £20 cash prize. Pretty easy winning, in our books.

Aside from that, there is the bVIP Loyalty Store – a loyalty scheme from The Boss that rewards users regularly with Boosts and a Diamond with every £10 bet. Players earn diamonds that can then be redeemed for rewards in the bVIP Loyalty Store. Not the most innovative of promos, but the bonuses are fun and the incentives do make winning easier.

The promotions weren’t bad but it would be nice to see more from such a cool online casino platform: especially given that the Welcome Bonus itself doesn’t offer any cash back. Occasionally, there are themed or seasonal promotions, like prize raffles or giveaways – so at least regular gamers can enjoy the thrill of new promtoions coming to the site regularly.

Banking

BGO offers account holders plenty of options for depositing their funds: credit or debit card from VISA and Mastercard, PayPal, Skrill, Neteller, Paysafecard, Pay.com and Instant Banking by Citadel. There’s a £10 minimum deposit (an acceptable amount) and a 5% fee (which we’re not a fan of), if you deposit less than £500.

As for withdrawals, gamers can use the same method that they had for deposits – they just need to withdraw a minimum of £20. Luckily there’s a daily maximum of £10,000, so big winners don’t have to worry about taking out little bits at a time. For the most part, deposits and withdrawals are fairly straightforward and easy on BGO – as always, users just need to check to terms and conditions to see for any changes.

Customer Support
  • Live Chat: Yes
  • Email: support@bgo.com
  • Telephone: 03300948055
  • FAQ: Yes
  • Availability: 0830 – 2359 GMT

Customer support responded really quickly to our questions on the Live Chat and was fairly helpful with our tricky questions – sometimes getting specific terms from them was a little tricky. However, it’s good to see a local phone number for support, a detailed FAQ page and decent operating hours on both. You can also find BGO on Facebook, Twitter and Google Plus so there are more opportunities to get in touch and see what’s going on with the site (including special promotions) – cool, modern feature worth watching out for.

Our Verdict

BGO is a casino that proudly focuses on fairness and exclusivity. Users really have to be a part of the team to get the benefits of the bVIP loyalty programme. Asides from that, there’s a huge selection of games to choose from, including an entire section dedicated to live casino to bring that casino experience right into your home. Plus, given all the Boosts that are available – and the ‘no wagering requirement’ on winnings – we can see what brings punters back through these virtual doors, time and time again.