Casimba Casino

Launched in 2017, Casimba online casino came to the web with a bucket-full of great games to offer all kinds of game lovers. Brought to us by White Hat Gaming Ltd. we anticipated a well-designed, high-functioning casino regulated by the UK Gambling Commission and we were not disappointed.

at a glance

  • Bonus

  • Payout Percentage

    98.7%

  • Number of Game

    500+

  • Software

  • Payment method

Casimba rating

Games and Software

One of our favourite things about the Casimba site – okay, two favourite things – is the number of games available and the awesome ways in which you can filter them. We loved that there were 225 games available from Microgaming, including fun branded slots like Bridesmaids and Game of Thrones, and 177 games from NetEnt, including Mega Fortune and Planet of the Apes.

Users can explore the Jackpot category to find over 30 jackpot games available, all with a live ticker keeping track of the prize funds – they have three multi-million games hitting over £1 million right now… which is exciting! And if you want to take a break from the awesome array of slots, they can check out the range of classic casino games, the over a dozen live games (yes a dozen. We’ll discuss it later), a few dozen table games (plenty of options for Blackjack, Roulette and Poker), and a Scratch & Fun section with a few cool games from NYX and 1×2 Gaming!

At the top of every section is a ‘Play a Random Game’ button that allows users to explore new games they might otherwise miss – we really liked enjoyed this feature and how it helped us break away from our good old favourites and regulars. What’s More, we don’t think we’ve ever seen anything quite like it before. On a whole, we really liked this virtual casino floor and the fun games had us coming back for more and more.

Live Casino

Hmm. Casimba do something a little bit cheeky here: there are 13 live dealer games to play, which isn’t a lot. So what the casino does is arrange them in a strange pattern, make two of the games’ tiles double the size, and hope you’ll be tricked into thinking there are more than there actually are.

Of the (not many) options available, Evolution Gaming and NetEnt provide the software, so at least you know you’re in good, well-playing hands, even despite the lack of choice. Of the choices available, you have a whopping three Blackjack options: Blackjack, Common Draw Blackjack and Live Blackjack; four Roulette options: Live Roulette, Automatic Roulette, NetEnt Live Roulette and VIP Roulette. There are also four variants of Poker: Live Casino Hold’Em, Ultimate Texas Hold’Em Live, Carrihbean Stud Poker and Three Card Poker…and Dream Catcher Live.

Our advice to Casimba: focus more on bulking up your live casino – everything else about the casino is pretty fault-free, so this is an area to really buckle down on and improve.

User Interface

Very nicely done, Casimba. This is one clean-looking and moving site!

Everything about the site just moves beautifully, and that’s before we get to the menu and organisation itself: along the horizontal menu bar, players can navigate through different categories of games such as Favourites, Popular, Jackpots and Slots. You can’t search and alphabetize through the 500+ games (unfortunately) but there is a clever little category on the far right hand of the menu bar labelled ‘Game Providers’, where you can see all your favourite games from specific software providers.

Mobile Casino

The Casimba mobile interface pretty much mimics the desktop version to a tee. Users can easily access promotions, banking, account information and registration, as well as the hundreds of games available on the website – so players can get their gaming on the go with ease. The games worked well without any glitches or delay. We were pleased to find that there was a live chat available through the mobile site and you didn’t need to log on to connect.

As of now, Casimba hasn’t created a mobile app but we’re hoping that they do soon. If the well-designed mobile and desktop site are anything to judge off of, we have high hopes for a sleek, fun Casimba mobile site in the future.

Gamification

Casimba offers little in the way of gamification – which is a bit of a let down from such a cool, modern site. But they do have a ‘Latest Winners’ board at the bottom of every page, that shows the latest winners in real time (seems to be anyone winning upward of £100) – which we do like. It also has a running jackpot total, so users can see what’s up for grabs in the progressive jackpot region of the site!

Aside from that, Casimba does have a Loyalty Rewards section where users can gain points just from playing games. The casino starts you off with a generous sum of Loyalty Points when you register and once you hit a certain amount Loyalty Points you can start exchanging them for bonus funds. It’s a little bit extra incentive, but it doesn’t offer the competition that we see on other, more gaming-focused sites. Still, it’s better than nothing – and the game variety on a whole keeps users engaged enough without the additional incentives.

Promotions

Another category where we found Casimba to be a little lacking: the bonus section. Although they offer a generous welcome offer and the Loyalty Rewards scheme, there are not really any other promotions going on at Casimba. We did see a chance to win a holiday abroad, which was actually a reward for cashing in your Loyalty Points – but these kind of promotions can change quickly (always check the terms and conditions)! It’s a fun little incentive, but unless you’re a big spender, it might not be something you’ll be cashing in on anytime soon.

The other promotional incentive that Casimba offers is a chance at becoming a Casimba VIP. VIPs get access to private tourneys, events, bonuses and prizes. They also get a personal account manager to make sure they are making the most of their funds in their account. To become a VIP – gamers simply must register and apply for the VIP Membership through the site – it seems like this might be the best option to gain promos and bonuses as a regular visitor of Casimba.

Banking

Although it was a little hard to find the Casimba banking information initially (we couldn’t find it until we created our account), we were happy to see the most popular and easy-to-use options available. UK players can deposit a minimum of £20 into their account using Mastercard, VISA, Maestro, Skrill, SEPA Bank Transfer, Paysafecard and Neteller. According to our conversation with the Live Chat, transfers are “quite speedy”, to which they later elaborated – “should transfer instantly”. We couldn’t find any terms and conditions that gave specifics, so this definitely made us raise an eyebrow at their banking standards.

Likewise, when it came to withdrawals, there was little information available in the big or fine print. Users can withdraw winnings with the same method that they used to deposit their money, so long as they take out a minimum of £20. The one exception is that they do not offer withdrawals for Mastercard. Furthermore, the first withdrawal may take a few extra days for the account information to be verified, otherwise, they are usually done within 2-5 days – so a little slow in our opinion. Even the Neteller account takes only 24-48 hours!

Although the process doesn’t really seem that difficult to understand when it comes to payments on Casimba, they raised a red flag with us given the lack of information on their site. In the end, we’ve not seen any issues, but the lag times in withdrawals and the hidden information does make us a tad wary.

Customer Support
  • Live Chat: Yes
  • Email: support@casimba.com
  • Telephone: N/A
  • FAQ: No
  • Availability: 24/7

Although there wasn’t an FAQ page or phone number available on the site – we used the Live Chat a couple times and they were always fast and friendly when giving us a response. Satisfactory enough for us!

Our Verdict

The games are great, and although the site is lacking a little in some aspects – where are those bonuses?! – it’s fun and friendly and full of so many gaming options, we can easily see ourselves coming back for more, more, more.