Casino Heroes Casino

Casino Heroes is a rebranding of Casino Saga, an online gaming site aimed at all things fantasy! It’s just as much an online adventure as it is a brilliant online gaming choice, and has been around since 2014. It’s licensed by both the UK Gambling Commission and the Malta Gaming Authority. It is a fresh and fun take on the online gaming websites you might be used to. You’ll be glad you gave it a try!

at a glance

  • Bonus

  • Number of Game

    250

  • Software

  • Payment method

Casino Heroes rating

Games and Software

Click on the Play button in the lobby, and you’ll see all the games which are available to play here at Casino Heroes. Although the site revolves around its gamified adventure islands, you can also skip straight to the games if you prefer to play like a regular online gaming experience. You can see the types of games available across the top toolbar, from Slots and Live Casino games, to Jackpots, Table Games and Video Poker.

First, let’s take a look at the slots that are available. Some of the most popular choices include Book of Dead, Starburst, Big Bad Wolf, Vikings go to Hell, and Extra Chilli Megaways. You’ll also be able to enjoy huge crowd pleasers such as Gonzo’s Quest and Jumanji.

If progressive jackpots are your favourite style of slots, you won’t be disappointed, as there is a whole section for Jackpot games by your favourite software providers. You can see directly from the games lobby what the jackpots are up to, and at the time of writing, plenty were over the £1 million mark, with Mega Fortune surpassing £3 million!

When it comes to table games, there are separate sections for Roulette and Blackjack, which offer many variations depending on what style you want to try. There is also a Table Games section which focuses on various Poker games like Casino Hold ‘Em and Caribbean Poker, but also Baccarat, Mahjong, Super Wheel, Money Wheel and Red Dog. Overall, there are more than 20 table games to choose from, which is a good selection.

We love that Casino Heroes shows you the newest games first, helping you be first in line to try out the best fresh games to the website. At the moment, they are proud to welcome Dwarfs Gone While, and Asgard, amongst others.  

Live Casino

Before you can check out the Live Casino you need to register with Casino Heroes. Once you’re in, you can play Live Blackjack, Baccarat, Poker and Roulette. There are regular tables, as well as party tables, VIP tables and Platinum tables. The dealers are friendly, the atmosphere is great, and there’s something for everyone.

If a live casino is important to you when you’re gaming, you’ll be glad to see that Casino Heroes doesn’t disappoint.

User Interface

We love the design of Casino Heroes, and we can see that a talented graphic designer has been involved along the way. The islands are gorgeously created and take you on a real adventure to a new land, whether that’s through the Mythical Mountains, or up the Rock of Riches, or simply across Treasure Island itself. The site is well laid out so that you can get out of it exactly what you’re looking for, from taking full part in the tournaments and missions, to cutting through all the fantasy and just enjoying your favourite slots and table games. You can also find help when you need it pretty easily, as there is a thorough FAQ section available from the home page.

Mobile Casino

Casino Heroes has a fun and simple to use mobile app for iOS, which means it can be used on either iPad or iPhone, simply by visiting the app store and downloading it to your device. Here you can enjoy all the fun and adventure of the desktop site, but optimized for the small screen and for touchscreen devices. If you’re using Android, or any other OS, you can still use Casino Heroes on the move by browsing to the site on your phone browser and enjoying the mobile site.

Sometimes, you might get bonus spins which are only available for the desktop games. If you get in touch with customer support they will swap them for you, so that you can use them for mobile friendly games. We love that the website is so happy to help.

The mobile site and the mobile app are both well configured, so that even if you get a call midway through a game – your play will be paused and you can continue without losing your winnings or losing the game!

Gamification

The casino experience at Casino Heroes is a little different than you might be used to. There are three islands on the website, from easiest to most difficult in terms of games and challenges. First up, you have Treasure island. Here you will encounter 40 bosses to beat, and it is recommended for those starting out. Next up, The Rock of Riches. This island is full of treasure, and home to 21 Bosses that the site calls brutal! Last up, if you manage to make it that far, you will reach the top of the Mythical Mountains. Here there are 10 bosses waiting to be beaten, if you can!

This gamified adventure is one of the coolest we have seen on any online gaming site, and allows you to really lose yourself in the world of Casino Heroes. Bosses to beat, treasure to find, rewards to unearth and new islands to explore – it’s a fantasy game and a casino all rolled into one, making it perfect in terms of gamification.

Promotions

The currency on the islands, and the games around it are precious Rubies. These can be collected the more games you play, and then used in the Ruby store to help enhance your gameplay. The more Rubies you collect – the more immersive and fun your experience will be. If you’re lucky, you might catch a promotion which offers Rubies without all that hard work – a Ruby giveaway!

Other promotions can be varied, and include specific games or themes, such as offering extra rewards for playing a new game on the site, or celebrating the simmer with a new island which is here for a limited time only. New regions to conquer, new Bosses to face off against, and new rewards to unearth. What’s not to like?

Of course, there are also the regular promotions and campaigns you might expect. Great Welcome Deals for all new players, live games and rewards which come and go depending on the days of the week or the times of the month. Keep checking the promotions page to see a live countdown of when the next promotions will begin.

Banking

When we judge the payment process at a new casino, we always look at a few key elements. Firstly, what payment options do they offer. Next, which Withdrawal methods do they support. Lastly, how quickly can they help a customer cash out when they choose to.

Casino Heroes does pretty well on all counts. They offer a wide variety of payment methods. These are, Bank Transfer, MasterCard, Neteller, Visa, iDEAL, Trustly, Zimpler, Skrill and PugglePay. The most popular methods for Withdrawal are included, whether that;s Bank Transfer, MasterCard, Visa, Neteller or Skrill.

Withdrawal times will vary, with eWallets taking just 24 hours, but Credit and Debit cards taking between 3 and 5 days. Bank Transfers are faster than average, only taking between 48-72 hours, and cheques are not an option here. The pending time for your cash out will be between 0-72 hours, which leaves customers wondering a little more than we would like! Overall, the banking options are strong.

Customer Support
  • Live Chat: Yes
  • Email: n/a
  • Telephone: n/a
  • FAQ: Yes
  • Availability: 10am- Midnight CET

The only way you can get in touch with Casino Heroes is through their website, on their live chat interface. Unfortunately, it is not available 24/7. But only between 10am and Midnight CET. The staff are friendly and knowledgeable, but if you have a query outside of these hours, you just have to wait! You can always access the FAQ, which give a whole wealth of information about everything from Accounts and Bonuses, to Mobile play and Adventures.

Our Verdict

Casino Heroes offers a fresh twist on the original style of gaming, with their immersive and innovative islands theme, letting you lose yourself in a fantasy adventure at the same time as playing your favourite slots and table games. We would love to see more options for customer support, but the imagination and gorgeous design win us over, giving this a 5* review.