Grand Reef Casino

Grand Reef Casino was launched in 2010. It is operated by Rand Logic Gaming NV and is licensed and regulated in Curacao. The casino offers games powered by Playtech with a suite of 200 titles for players to choose from. It has made a number of improvements to its service in recent years with the addition of a mobile platform and live dealer games. It offers a worthwhile welcome bonus package for new players, as well as ongoing bonuses and promotions. There is also a multi-tier VIP programme with many rewards. Banking is convenient and secure and customer support is available 24/7 via live chat. Whether you prefer playing via your desktop or mobile, you can enjoy a complete and entertaining gaming experience at Grand Reef Casino.

at a glance

  • Bonus

  • Number of Game

    200

  • Software

  • Payment method

Grand Reef Casino rating

Games and Software

Grand Reef Casino features almost 200 casino games. This is quite a small selection, but even so, there are plenty of game types to choose from, with all of your favourites available. The games are all powered by Playtech software. Some of their most popular video slots include:

  • Captain’s Treasure
  • A Night Out
  • Bonus Bears
  • Alien Hunter
  • Penguin Vacation
  • Queen of the Pyramids

Classic slots are another popular group of games. These specifically appeal to players who are looking for a simple slots experience without the distraction of bonus features. Some of the most popular classic slots at Grand Reef Casino include 8 Ball Slots, Alchemist’s Lab, Bermuda Triangle, Funky Monkey, Crazy 7, and Magic Slots. Branded slots are another favourite slots category. Based on popular TV shows and films, these games have familiar characters, graphics, animations and soundtracks. The games include Pink Panther, Gladiator, The Mummy, The Incredible Hulk, and Thor. Their progressive slots are also popular, giving players the chance to win massive payouts off small bets. Some of the most popular progressive games are available at Grand Reef Casino. These include:

  • Beach Life
  • Gold Rally
  • Elektra
  • Fruit Mania
  • Wall Street Fever

While slots are the biggest game suite at the casino, there are plenty of table games to choose from for those who prefer. There are multiple blackjack games, a selection of roulette variations, Caribbean stud poker, casino hold’em, and baccarat. There are also more unusual games such as sic bo, red dog, tequila poker, and stravaganza. You can find a great variety of card games and table games. Video poker is a popular category and the casino features a range of single-hand and multi-hand games to choose from. Arcade games and scratch cards are also popular, offering fast gameplay and quick winning opportunities. The casino recently added live dealer games to their games suite and these were a welcome addition. You can now play your favourite table games in a live setting, but from the comfort of home.

There are multiple game categories to help you find the games you want to play. These categories include Progressive Jackpots, Classic Slots, Video Slots, Card and Table Games, Video Poker, Arcade Games, Scratch Cards, and Asian Games. There is no search bar, but the games are listed in alphabetical order to make it easier to find what you’re looking for.

Live Casino

Grand Reef Casino has recently added a suite of live dealer games which is a big plus for casino players. Players can now enjoy their favourite games of blackjack, roulette, and baccarat playing with a real-life dealer. Experience the thrill of competing against other players and chatting with the dealer as you play. Immerse yourself in the casino experience as you play online.

User Interface

Grand Reef Casino is named after the Great Barrier Reef in Australia and the colour scheme supports this. Beautiful sea blues make up the background of the casino. Whites and blues dominate the rest of the site, creating a calming and attractive interface. There are tabs for all the main pages you might want to visit, making it quick and easy to navigate around the screen. The games are also divided into multiple categories to help you find the type of game you’re looking for. There is no search bar which is a little disappointing, but the games are listed in alphabetical order and with games from only one software provider, it’s pretty simple to find what you want. Overall, it’s an attractive site with intuitive navigation.

Mobile Casino

Grand Reef Casino launched their mobile platform relatively recently in 2017. This was a big step forward to modernising their offering and we were very pleased by the move. You can now enjoy the suite of games at Grand Reef Casino on the go, playing your favourite titles via mobile. The casino supports play on Android and iOS devices with the games being suitable for play on smartphones and tablets. A complete gaming experience is available for those who choose to play while out and about. You can make deposits and withdrawals, contact customer support, and benefit from the promotions that the casino has to offer.

Gamification

There’s not much in the way of gamification at Grand Reef Casino. The casino takes an old-school approach and offers only a VIP programme as ongoing incentives and rewards. You can collect comp points every time you play for real money and use these to climb the VIP ladder. There are many benefits to look forward to as you climb the six levels. We would like to see more gamification features added in the future.

Promotions

Grand Reef Casino offers an exciting welcome bonus package for new players. You can get a real boost to your bankroll before you even start playing. These rewards continue and the casino offers many exciting bonuses and promotions on an ongoing basis. You can collect regular offers with their weekly, monthly, once-off and seasonal promotions. There have been cash prizes, gifts, tickets to events, bonus offers, and more awarded in the past. Keep an eye on the promotions page of the casino so you don’t miss out on any new offers.

Grand Reef Casino features a comprehensive loyalty programme to reward its loyal players. Once you achieve a certain VIP status, it’s yours for life so you don’t have to worry about maintaining your level of play. You will earn comp points every time you play for real money. These points help you climb the VIP ladder and with 6 levels, there are plenty of rewards. The levels include Coral, Starfish, Seahorse, Turtle, Dolphin, and Whale. Rewards include special newsletters, improved banking options, free transfers, 24/7 support, bigger bonuses, higher deposit and betting limits, and personalised support.

Banking

There is a limited number of banking methods available at Grand Reef Casino, although these are all convenient and secure. You can choose from VISA, Mastercard, wire transfer, NETeller, Skrill, and Entropay. Deposits will become available instantly so you can start playing with the funds as soon as the transfer is complete.

You must use the same method for withdrawals as you used for your deposit. Every withdrawal will remain pending for 1-24 hours during which time you can reverse the request. The withdrawal will then be approved and processed within 1-5 business days. Payments to local bank accounts can take up to 7 business days, depending on the bank.

Customer Support
  • Live Chat: Yes
  • Telephone: +44 203 139 9035
  • FAQ: No
  • Availability: 24/7

We were disappointed to find no FAQ section on the website. If you have any questions, you’ll need to contact customer support. However, they are available 24/7 via live chat so you can expect a quick answer. There are multiple email addresses for inquiries to help you get specific answers, but the general support email should be enough.

Our Verdict

Grand Reef Casino was dubbed Australia and New Zealand’s number one casino until it stopped accepting Australian players due to changes in regulations. However, it maintains its Australian design and Great Barrier Reef colour scheme, which is both attractive and appealing. Our UK players will enjoy the range of 200 games from Playtech, including the recent addition of live dealer games and their particularly large card and table games suite. There is a worthwhile welcome bonus, followed by an exciting range of bonuses, promotions, and offers, including a multi-level VIP programme. We felt the number of banking options was a bit limited, but there are choices for everyone. We were also disappointed to find no FAQ section, but with 24/7 live chat, we didn’t find this to be a big negative. All-in-all, Grand Reef Casino offers an enjoyable gaming experience both via desktop and mobile.