Grosvenor Casino

Grosvenor Casino is the online branch of the Grosvenor Casinos brand, owned by the Rank Group. With more than 40 years of experience in the industry, alongside 55 land-based casinos and bingo clubs, Grosvenor has become a trusted brand in the UK. It is licensed by the UK Gambling Commission for UK-based players and by the Alderney Gambling Control Commission for non-UK players. The online casino has been around since it was launched in 2007 and you can now also enjoy all the casino games on the go via a mobile app. There are more than 300 games from a range of software providers, a worthwhile welcome bonus and regular ongoing promotions. There is also a comprehensive points system and loyalty programme. Choose from a list of convenient and secure banking methods and contact customer support 24/7 via multiple channels, including live chat. Play online or via mobile at the UK’s #1 casino.

at a glance

  • Bonus

  • Payout Percentage

    97.15%

  • Number of Game

    300+

  • Software

  • Payment method

Grosvenor Casino rating

Games and Software

There are more than 300 game titles available at Grosvenor Casino. These are powered by a number of software providers including NetEnt, Microgaming, Playtech, IGT, and Evolution Gaming. With so many games from so many different providers, you can find an impressive range of themes, graphics, features, and betting ranges to suit all types of players and all sizes of bankroll. Even so, with some of the biggest providers offering their games here, we would have liked to have seen a larger games suite. Slots make up their largest games suite with more than 280 titles. Some of these games include:

  • Starburst
  • Book of Ra Deluxe
  • Lucky Lady’s Charm
  • Pixies of the Forest
  • Thunderstruck II
  • Cleopatra
  • Rainbow Riches
  • Da Vinci Diamonds
  • Vikings Go to Hell

There are also branded slots games that fall into this category. These are popular for the familiar graphics, animations and soundtracks taken from the films or TV shows on which they’re based. Some of the branded games available at Grosvenor include Jumanji, Moby Dick, Titanic, Game of Thrones, and Guns ‘N Roses. Classic slots also make an appearance and are popular for their simple gameplay. Some of these titles include 7s to Burn, 8th Wonder, and Jackpot Cherries. There is a whole suite of more than 40 progressive slots games, giving players plenty of options when it comes to playing for huge payouts. Some of the highest-paying jackpots in the industry are available at Grosvenor and they include Mega Moolah, Rainbow Jackpots, Leprechaun’s Luck, Slots O’ Gold, and a number of Mega Jackpots games.

If you prefer to play table and card games, there are around 30 games to choose from. These include all your favourites such as multiple blackjack variations, a number of roulette games, and baccarat. There is a small suite of video poker games and a few table poker options. There are also some scratch card games which offer instant winning opportunities. If you enjoy the real-life experience of live casino games, you’ll be pleased to find a suite of more than 10 live games.

The games are divided into categories to help you find the type of game you’re looking for. These categories include Live Casino, Slots & Games, Jackpots, Table & Card, and Poker. These categories can be further divided into game type. For example, in the Table & Card category, you can find Roulette, Blackjack, Baccarat, and Video Poker sub-categories. Unfortunately, there is no search bar for finding specific games and there is no way to divide the games by software provider.

Live Casino

Grosvenor Casino features a suite of more than 10 live casino games powered by Evolution Gaming. These include live roulette, live blackjack, live baccarat, and live poker games. There are also exclusive games from Grosvenor studios, including blackjack, roulette, and 3 card poker, plus live roulette and baccarat from Grosvenor Victoria Casino. By joining these tables you can experience the excitement of playing at a real-life casino from the comfort of your home. Compete against other players and chat with the dealer as you play your favourite games.

User Interface

The Grosvenor Casino website is simple to navigate around. With many game tabs at the top of the screen, plus page tabs for all the main pages you might need to visit, its quick to find your way around. We would have liked to have seen a search bar for games and the ability to divide games by software provider. The dark background with white and turquoise tabs and banners is attractive. The site has a sleek, clean look which is appealing for those who are looking for a user-friendly experience.

Mobile Casino

Grosvenor Casino features a mobile app for both Android and iOS. These apps can be downloaded from the App Store and Google Play. There are more than 300 games available via the mobile apps which allows you to choose from your favourite games and play them on the go, wherever you are and whenever it’s convenient for you. Collect bonuses and promotions, as well as Play Points when you play via mobile and enjoy a complete gaming experience in the palm of your hand.

Gamification

Grosvenor Casino has an interesting perspective on gamification. As primarily a land-based casino operator, Grosvenor has linked the benefits of their land-based casinos with their online casino. This means that you can collect Play Points whether you play online or in-casino and some of the benefits you earn online can be redeemed in-casino, such as collecting gifts or playing in exclusive events. Your land-based membership card is also used for collecting points online. If you ever visit their land-based casinos, this system is particularly attractive.

Promotions

Grosvenor Casino offers an impressive range of bonuses and promotions for all of its players. This starts with a worthwhile welcome bonus package that will give you a boost to your bankroll to keep you playing for even longer. If you’re a member of any land-based Grosvenor Casinos across the UK, you may be eligible for even more offers. There are then weekly, monthly and seasonal promotions, as well as once-off offers to make sure there are always regular rewards coming your way. Keep an eye on the promotions page of the casino to see if there are any new promotions available.

Grosvenor Casino has a loyalty system where you can collect Play Points every time you play at the casino. If you’re a member of the Grosvenor Casinos, you can connect your membership card to your Play Points so you can collect points whether you play online or at a land-based casino. These points can be redeemed for bonus cash or incredible gifts. Becoming a Gold customer or holding a Gold Card will give you exclusive rewards, such as improved bonuses, unique offers, personalised rewards, and birthday bonuses. With an online VIP Black Card, you can expect increased Play Point earning, a personal account manager, invitations to special events, hospitality, and exclusive in-casino and online promotions.

Banking

You can make a deposit into your casino account using VISA, PayPal, Skrill, Ukash, Maestro, Mastercard or Paysafecard. These methods are all secure, offering plenty of convenient choices for all players. There is a minimum deposit limit of £5 per transaction. There are no fees for making a deposit.

In most cases, you must use the same method to withdraw funds as you used to deposit them. There is a minimum withdrawal limit of £10. When you request a withdrawal, it will first enter a state of pending. The money will be received into your account in 3-7 working days, depending on the payment method you’re using. There are no additional fees charged when making a withdrawal.

Customer Support
  • Live Chat: Yes
  • Email: support@grosvenorcasinos.com
  • Telephone: First call your nearest Grosvenor Casino. After that call 0800 083 1990
  • FAQ: Yes
  • Availability: 24/7

There are many channels available to contact customer support when you’re playing at Grosvenor Casino. As primarily a land-based casino, you can contact any of their land-based casinos for help. You are also able to contact online support by telephone, email or live chat and they are standing by 24/7 to help.

Our Verdict

Grosvenor Casino is a unique online casino in the way it is closely linked to its land-based casino network. This is apparent in its branding, as well as its comprehensive loyalty system and 24/7 customer support. You can find more than 300 games to play online or via mobile. These games are powered by big names in the industry and while we would have liked to have seen a bigger suite, there are plenty of game types and styles to choose from. The casino excels with many regular bonuses and promotions for all of its players, from beginners to VIP members. Whether you want to play at a land-based casino, via your desktop or on the go via mobile, Grosvenor Casino covers all bases.