Jackpot Jones Casino

Jackpot Jones is powered by Nektan Limited and is licensed and regulated by the Gibraltar Gambling Commission for non-UK players and by the UK Gambling Commission for UK players. The casino is named after Captain Jones, a former pirate who gave up the life of skulduggery to become the legendary Jackpot Jones. Unfortunately, this story does not translate into gaming levels or challenges.

There is a worthwhile welcome bonus to get you started playing on their 200+ games from multiple software providers. There is also a multi-tier VIP Club which offers plenty of rewards. A long list of payment options give you plenty of convenience when it comes to secure banking and customer support is available via live chat. There is a comprehensive mobile platform so you can enjoy a complete gaming experience whether you play at Jackpot Jones Casino via your desktop or via mobile on the go.

at a glance

  • Bonus

  • Number of Game

    200+

  • Software

    Blueprint Gaming

  • Payment method

Jackpot Jones rating

Games and Software

Jackpot Jones may have travelled the seas collecting treasures, but he hasn’t managed to collect a particularly large suite of games. There are 200+ games available, but considering the number of software providers they have collaborated with, we felt this was disappointing. The software providers include NetEnt, IGT, NYX Gaming, Blueprint, Aristocrat, Big Time Gaming, Scientific Games, Gamevy, Realistic, and Thunderkick. Even with the small games suite, there are plenty of choices and you’re likely to recognise the names of many of their top games. These include:

  • Starburst
  • Da Vinci Diamonds
  • Gonzo’s Quest
  • Butterfly Staxx
  • Cleopatra
  • Rainbow Riches
  • Ted
  • Jungle Jim

There are also a number of branded slots games to add into this mix. These are games that are based on popular films or brands and their games include familiar characters, graphics and soundtracks, making them firm favourites. Some of the branded games at Jackpot Jones include Game of Thrones, Guns ‘N Roses, Moby Dick, and Planet of the Apes. Jackpot Jones features a suite of progressive jackpot slots games with some impressively large jackpots. The games most notably include the suite of Mega Jackpots games including Star Lanterns, Isle of Plenty, Siberian Storm, Cleopatra, Wolf Run, and Golden Goddess.

If you prefer table games, you’ll probably be in for a bit of a disappointment. There are only blackjack and roulette games for you to choose from so you’ll be quite limited. Unfortunately, table poker and video poker games are not available at all. There are also no scratch cards to play. There are live dealer games, but these are also very limited in number.

The games at Jackpot Jones Casino are divided into categories to help you find the game you want to play. Unfortunately, there aren’t very many different categories which may be because there aren’t very many different types of games. The only categories include Player Favourites, Jackpot Games, Jones’ Picks, and All Games. There is also a search bar so you can find specific game titles.

Live Casino

There is a live casino available at Jackpot Jones, but it is particularly small. All you can find is blackjack and roulette. The games are powered by Extreme Live Gaming, a company that is owned by Novomatic. These games do give you a real-life casino experience so you can enjoy the thrill of joining a game, competing against other players and chatting with the dealer. Watch the dealers in real-time thanks to the advancement of video streaming technology.

User Interface

The Jackpot Jones website immerses you in the theme of the casino. There are treasure chests overflowing with jewels in the background, hinting at the treasures you can collect for yourself while playing at the casino. We were disappointed by the small number of game tabs that are available, but this may simply be due to the small number of game categories that the casino offers. The site is basic, but clean which makes it quite simple and quick to navigate around.

Mobile Casino

Jackpot Jones Casino is available in its entirety via mobile. This was a welcome surprise. The casino supports play on Android or iOS devices and you can play via smartphone or tablet. You can enjoy the same range of games, bonuses and promotions, banking and customer support as is available via the desktop casino when you take your mobile play on the go. If you enjoy playing at the casino via desktop, pop it into your pocket and try playing when you’re out and about.

Gamification

While Jackpot Jones Casino has a whole story behind its launch and it promises to take you onto Captain Jones’ pirate ship as you sail towards big treasures, it actually doesn’t take you anywhere. This seems to just be a fun story as there no gamification features associated with this “journey”. The casino could really turn this concept into some exciting and we hope that they will in the future. There is, however; a four-tier VIP programme that offers rewards and benefits for loyal players.

Promotions

New players at Jackpot Jones Casino will be eligible for a welcome bonus on their first deposit into their new account. This is a great way to boost your bankroll before you even begin playing. Unfortunately, the promotions are limited and there’s not much else on offer unless you’re part of the VIP Club. However, make sure to keep an eye on the promotions page of the casino so you don’t miss out on any new offers.

There is a four-tier VIP Club available at the casino for loyal players. This includes the levels Silver, Gold, VIP Premier, and VIP Elite. As you climb the levels, you’ll be eligible for bigger and better rewards. You can expect a dedicated account manager, enhanced promotions, unique bonuses, and VIP hospitality.

Banking

Jackpot Jones Casino accepts a number of deposit methods, including PayPal, VISA, VISA Electron, Mastercard, Maestro, NETeller, boku, Skrill, Paysafecard, Trustly, and Zimpler. These are all secure, giving players plenty of convenient choices. We were pleased to see PayPal which is a particularly convenient payment method for UK players. There are no fees charged for making a deposit unless you use boku, in which case you will be charged a 15% fee. There is a minimum deposit limit of £10 for all payment methods, except for boku which has a £15 minimum.

Wherever possible, withdrawals must be made using the same method as the one used for making the deposit. There is a minimum withdrawal amount of £10 and a maximum of £2,000. You can make one withdrawal every 24 hours. When you make a withdrawal, the money will be removed from your account balance immediately, but it will take up to three working days for the casino to check and process the request. This is a long processing time. Once the withdrawal has been approved, it will be transferred to your account, which can take 3-5 business days for methods such as debit or credit cards.

Customer Support
  • Live Chat: Yes
  • Email: support@jackpotjones.com
  • Telephone: 0161 870 9797
  • FAQ: Yes
  • Availability: 24/7 for email support, 08:00-00:00 GMT for telephone and live chat

Customer support is available via multiple channels including live chat. We were disappointed to find that live chat and telephone support is not available 24/7; however, email support is. There is also an FAQ section where you can find the answers to many questions if you can’t get hold of support.

Our Verdict

Jackpot Jones Casino has a lot of potential, but we felt they could have offered more. They have partnered with some of the top software providers, but they only offer 200+ games and there are only a handful of table games available. There is a worthwhile welcome bonus, but not much else on offer unless you’re a VIP Club member in which case you can look forward to many rewards. Customer support is available via multiple channels, including live chat, but it is not available 24/7. There are plenty of secure banking methods to choose from and we were pleased to see PayPal among the options, although we felt that the 72 hour processing time for withdrawals was a bit long. The mobile platform is one of the big pluses at the casino as the same offering you enjoy via desktop is available on the go via your mobile device.