Karamba Casino

We think you’ll be pretty surprised by Karamba: powered by industry-leaders Aspire Global, Karamba is all purples and turquoise colours, giving this online casino a fresh, fun feel. That's actually pretty surprising when you consider that Karamba’s been online since 2005, and it seems that it's taken this time to really get to know what it does, and do it well - the site is absolutely chockablock with slots, goodies and more - and that’s before we mention their exotic bird mascot, peeking at you from both sides of the screen...on every screen.

at a glance

  • Bonus

  • Payout Percentage

    96%

  • Number of Game

    370

  • Software

  • Payment method

Karamba rating

Games and Software

Between NetEnt, Microgaming, NeoGames and Amaya, there’s very little which can and will go wrong here. Yes, everything here works nicely and runs like a dream. Yes, all of your favourites are here – and some other slots you might have heard of. But fear not, there is Rainbow Riches, Mega Moolah, Starburst and every other slot you want to use those free spins on.

It was a bit surprising to not see a separate section for progressive jackpots. But then again,if you know games carry a progressive jackpot, you could search for it easily enough in the search bar at the top right-hand corner. Otherwise there’s no rolling jackpot indication anywhere on the site…However, if you’re a fan of video and classic slots, these are clearly earmarked for you.

If you’re not a slots fan, you might find few other games to keep you amused at Karamba. The ‘casino games’ section is a little bit lacking, comprising of just 20 games. Not terrible, but this isn’t the place to be if you’re a diehard Blackjack or Roulette fan – in fact, the site hosts only three Blackjack games, and seven Roulette games, alongside Jacks or Better, Baccarat and Deuces Wild.

Live Casino

Yes, Karamba clearly has the goods when it comes to slots fans, but for live casino fans, there’s more of a limited selection available, comprising a whopping ninelive games.

It’s a tad underwhelming, especially when you can clearly see that 6 of these games are new to the section – would Karamba really have created a whole live casino section with just 4 games on offer? We’re not sure. In any case, what’s there sets a good standard: you have the usual Roulette Live, French Roulette, Baccarat Squeeze, Blackjack VIP and a few others, but there’s no room for anything more exciting than these. This isn’t a massive grumble, but we were a little miffed.

User Interface

Karamba looks good, and it’s easy to use (which we’re always fans of), with options to play at the casino, live casino (or, ‘live casino’), scratchcards and the Karamba sportsbook, all accessible from the top left-hand corner of the site.

The game menu is all nicely organised to boot – the games are all presented on the home page, with filters – Featured Games, New, Video Slots, Classic, Casino Games, Keno, All Games, Recent Games – allowing you to easily pick and choose what you want to see. There are helpful little banners on some games, to tell you those which are new, and which are exclusive games.

If all else fails, there’s an easily viewable Game Search box on the right hand-side of the screen, giving you handy suggestions as you type.

Mobile Casino

The Karamba mobile site is very nicely done. It’s pretty similar in colouring, experience and game selection to the desktop site, and we don’t think players will have any issue with how it looks and works. It’s very neat looking, with all of the games represented as square tiles, making it easy to click on them and get playing. Every fifth game is shown as a longer rectangle for some reason, and it seems to be a random choice. There are all the same filters as you’d see on the mobile site, as well as a very quickly-answered live chat (more on that later), as well as promotions and deposit and withdrawal options!

Karamba also boasts iOS and Android apps, for use on all devices – tablets and smartphones alike. They’re pretty highly rated in the App Store and Play Store, too.

Gamification

This is where things get fun – as they say in their own words, Karamba is ‘all about the FUN’, which is likely referring to the ‘Daily Karamba’ treat on offer, where you spin a wheel to be awarded a prize every day – these are chosen from a range of fun prizes, which will likely please any and every sort of player.

There’s also the VIP programme, which you join automatically as soon as you start playing. Each time you bet, you gain Karamba points, which over time, turn into prizes and bonuses. There are seven stages of the VIP club, from ‘New Member’ to ‘Prestige’. There are also a nice range of goodies up for grabs, to reward you for your loyalty.

Promotions

Karamba isn’t bursting with promotions, and what’s there is a bit confusing and even a little on the lacking side.

Because Karamba also boasts a sportsbook (accessible via a link in the casino site’s menu), there’s one sport-related promotion here, in among the casino ones – whether this is to entice casino players to try something new, we don’t know, but it looks a bit messy.

At first glance, it really seemed like Karamba had a modest collection of promotions for players. Then,m after actually looking at what’s on offer, it seemed that there are only really VIP offers there, which are only for certain VIPs. This obviously seems a bit unfair to both VIP players and all of us other mere mortals. It just doesn’t seem that there’s anything left for these types of non-VIP players, which, as far as promotions go, is very disappointing.

We just considered that, given there’s so much else that Karamba does right – and even, fantastically, that the promotions would reflect this too.

Banking

Upon sign up, Karamba gives you the option of choosing your currency – yes, even if you’re a UK player. The reason for this isn’t just because they want to know your preferred currency – it’s because, depending on what you choose, your deposit and withdrawal options might be a little limited.

For players choosing good old GBP, you’ll be able to make instant deposits with Visa and Mastercard, Skrill, Skrill-1-Tap, Neteller, wire transfer, Paysafecard, entroPay and Fast Bank Transfer. There are no fees to pay for any of these deposit methods, which is always a plus (and not always a given).

Regarding withdrawal methods, and things are a bit different: GBP players can withdraw using the same payment methods as they used to deposit (with the exception of paysafecard and Fast Bank Transfer), but the time taken to process withdrawals great varies – for Skrill, Skrill-1-Tap and Neteller, it takes around three business days; for credit cards, wire transfer and entropay, takes between 6-8 business days.

There’s no clear information on minimum deposits and withdrawals either – but after doing the process for ourselves, we can tell you that it’s £10 for both.

Customer Support
  • Live Chat: Yes
  • Email: care@karamba.com
  • Telephone: 0207 5721215
  • FAQ: Yes
  • Availability: 7 days a week, 6:00-23:00 GMT

There’s a very efficient live chat at Karamba, for general queries, but – alas – it’s available only between 6am and 11pm, GMT. That’s a bit weird, Karamba! Otherwise there’s a dedicated email address, as well as a phone number for UK residents. As Karamba (rather cheesily) say in their ‘Contact Us’ box, they believe in ‘C.A.R.E – Customers Are Really Everything!’ We’re inclined to think they hold to this, too.

Our Verdict

Karamba is an online casino which has adapted with the times – as in, they were one of the first online casinos ever, and they’ve steadily managed to shape themselves to be exciting for new players, time and time again. From their two really great apps, to their super-optimised mobile site, to their superb live chat and nice section of slots, most players would get a kick out of Karamba.

We had a bit of a pause for thought when it came to the comparative lack of table games, but personally, we’re sticklers for slots anyway. If table games are your thing though, then maybe you should consider a site with more of them.