Play Cosmo Review

Play Cosmo offers a simple yet beautiful site for punters to play their favourite games online. It carries a license issued by the UK Gambling Commission so you know that your rights are protected at this casino. It has one of the most impressive live casinos you can find online plus a large catalogue of slot games at your disposal. All its games are also available on the site's cutting-edge mobile platform too so you can easily play while on the go at any time and anywhere.

at a glance

  • Bonus

  • Number of Game

    787

  • Software

    WMS Software

  • Payment method

Play Cosmo rating

Games and software

If you’re only into casino games and not sports betting or bingo halls, then Play Cosmo has got an excellent fleet of games for you. Every title is of high quality and comes with its own unique theme or features. The games are provided by some of the most reputable software developers in the industry like Microgaming, NetEnt, IGT, and Foxium, just to name some. Because the games are powered by different developers instead of just having a single main one, the selection here is rather diverse and varied.

Play Cosmo is a paradise for slots lovers with more than 600 titles to choose from. There are classic slots inspired by fruit machines which are reminiscent of the past like Fruit Fiesta, Cash Splash, and Super Nudge 6000. On the other end of the spectrum, you can also find cinematic video slots with HD graphics and innovative features like Planet of the Apes, Gonzo’s Quest, and The Phantom Of The Opera Online Slot. There’s no shortage of jackpot games here too with 25 different choices where you can net a life-changing amount of cash prize like Mega Moolah, Arabian Nights, Loots A Lot, and MegaJackpots – Star Lanterns.

The table games at Play Cosmo is pretty impressive too with more than a hundred titles to choose from. It’s also as varied as they come with selections available for blackjack, card poker, baccarat, roulette, sic bo, and craps. Not only that, many of them come in different variations too like Classic Blackjack Gold, Vegas Strip Blackjack, 3D European Roulette, The French Roulette, and even Chinese Roulette. In addition to fantastic slots and table game options, there are also some scratchcards and virtual sports betting too. If you’re into video pokers, we could only find one title of it which is Microgaming’s Poker Pursuit.

Live casino

Play Cosmo’s live casino is one of the better ones we have seen, which isn’t a lot out there, with a high number of games and variety too. There are numerous tables for the usual casino suspects like blackjack, roulette, and card poker with some niche variations like Turkish Roulette and Double Ball Roulette. There are tables for VIPs and high rollers while there are also games for players who prefer to wager with low stakes like Blackjack Party. Looking for something a bit different? Try playing Evolution Gaming’s Dream Catcher which combines the thrill of the live TV show Wheel of Fortune with the excitement of casino games.

User interface

As you might have guessed already, Play Cosmo has adopted a space theme for the style of its website which we find rather appealing. The top menu bar is kept simple and looks like a section of the Milky Way filled with stars. Not only is it beautiful but it’s also functional, displaying links to other parts of the website like the games lobby, live casino, promotions, and rewards page.

The games lobby is very easy to use with each game neatly laid out in a grid formation. You can use the side menu to sort the large games library into different categories like classic slots, video slots, table games, virtual sports, scratch cards and more. You can also use the search bar located just above the side menu to look for a particular game. Once you’ve located the game tile of your choice, simply hover your cursor over it and press the “Play for Real” button and you’re ready to play.

Similarly, the footer is also very simplistic and uncluttered. You can find the company registration and licensing information here. If you fancy some further reading, you can use the links here to get to pages like terms, privacy, responsible gaming, cookie policy plus other informational content.

Mobile casino

Play Cosmo has a sophisticated mobile site for their players who prefer to game while on the go. The mobile casino is compatible with pretty much all devices including Windows, iOS, Android smartphones and tablets. While it has the same style and colour theme as the PC version, the mobile site is optimised to be used on a smaller screen with touch function. You’ll have the entire collection of games at your disposal including slots, table games, and live-dealer games.

If you often switch between playing on your computer and on your mobile, Play Cosmo has made it very easy for you to do so. Not only do the mobile and computer versions have the same style, but you’ll also only ever need just one casino account. Whether you’re gaming at home on your computer or out and about on your phone, you can always just log in to your account to pick up where you last left off.

Gamification

We love the cosmic theme at Play Cosmo but that’s pretty much where the gamification efforts end. Although there’s a dedicated page for promotions, there’s not much going on except for a welcome bonus. However, the site did state that promotions are also announced on their social media accounts and emailed or SMSed to players.

We expected to find some sort of loyalty programme or VIP scheme at the “Rewards” page but all we could see was an invitation for players to get a card for receiving discounts on food. While it’s a great reward in itself, we would like to see a programme that rewards players just for playing at the site.

Banking

There aren’t that many banking options available at Play Cosmo. You can make payments via your credit or debit cards like Visa, MasterCard, or Maestro and also by Neteller. Deposits made via these methods will show up immediately in your casino account upon successful transaction. If you don’t mind waiting, you can also pay via bank transfer but this could take up to seven business days for the funds to reach your account.

By default, you must withdraw to the same bank account as you used to make your deposit. If it’s not possible, the casino will send your funds to you by way of bank transfer. Withdrawals are usually processed within 24 hours which is rather impressive. After the casino has released your money, it could take a further few days for it to reach your designated account, depending on which method you’ve used to cash out in.

Customer support

  • Live chat: Available from 9 am to 6 pm daily
  • Email: support@playcosmo.com
  • Telephone: None provided
  • FAQ: Yes

There are basically two ways for you to contact the customer support team at Play Cosmo: by live chat or email. Although customer support is available every day of the week, it’s only open from 9 am to 6 pm. The casino does provide an FAQ section for you to look for your own answers but the content of the page is not as easy to read as other pages of the site. We feel that the FAQ section could be expanded to encompass more questions and the functionality improved to make it easier for users to look for what they need.

OUR VERDICT

Although Play Cosmo provides an incredibly impressive fleet of games especially in slots and table games, offering its players with bonuses and rewards isn’t its strongest suit. There’s also room for improvement in its banking options and FAQ section. However, if security, user interface, and games quality are the most important factors that you’re looking for at an online casino, then we believe that Play Cosmo could be your next favourite casino yet.