Sundae Bingo Review

This new kid on the block certainly has got off to a good start. Despite this ice-cream-themed website’s relatively young age, it already offers an impressive selection of 75-ball and 90-ball bingo rooms, in addition to over 300+ slots to keep you entertained no matter what mood you’re in. Maybe one of the reasons for its strong start is its parent company, 888. It should come as no surprise to any gaming aficionados out there that a subsidiary of 888 is worth a try and offers top-quality gaming experiences across the site.

With the website being new, now is one of the better times to sign up and start playing. As with most new casinos, Sundae Bingo is offering an impressive selection of sign-up bonuses and welcome packages to try and build their current client base. Even if you’re not a new player, Sundae Bingo made sure to extend these treats to their existing customers in the form of daily promotions and to their most loyal customers with their generous VIP scheme.

Whether you’re playing on your mobile or on your desktop, Sundae Bingo is sure to keep you entertained with new games added daily, powered by some of the best big name developers and smaller, boutique firms, so for us, this one is definitely worth a try.

at a glance

  • Bonus

  • Number of Game

    150+ bingo rooms

  • Mobile Casino

    Android , Iphone

  • Software

     dragonfish casino

  • Payment method

Sundae Bingo rating

Games and software

Sundae Bingo seems to have cherry-picked (pun intended!) some of the best software developers to partner with to give it the best launch into the online casino world. For its bingo rooms, Dragonfish has developed some really enjoyable, high-quality 75-ball and 90-ball bingo rooms which score highly in both quality and quantity.

Some of our top recommendations on the site include Ace Club Diamond, Free4U, £1K Mondays and Kaching. Street Party was a real hidden treat on the site, where every day, each player is guaranteed a cut of the jackpot. Each day there are special bingo rooms which offer different kinds of jackpot and only appear once a week, so pencil them into your diary so you don’t miss out!

If bingo isn’t your thing or you fancy trying something new once in a while, Sundae Bingo also offers 300+ slots which are also incredibly enjoyable and finished to a high standard. Golden Goddess, Cleopatra, Pong Feature and Rio Fever are just some of the many games we enjoyed and won big at. The only downside was there wasn’t a filter option available on the site, so it was hard to select ‘video slots’ or ‘progressive slots’ if you were in the mood for something specific.

Live casino

Unfortunately, there are no table games or live casino options on the website, which lets the side down slightly. That being said, the site is still new so check out later to see if these have been added. There are other websites which offer bingo, slots and table games but sometimes they can spread themselves a little thin and compromise the quality of games to increase the quantity available. What Sundae Bingo lacks in quantity of table game and live casino options, they more than make up for in quality of the bingo halls and slots on offer.

User interface

It is obvious from the first time you open Sundae Bingo that the website is well-designed, sleek and user-friendly. Designed in a wide-range of colourful, sundae-themed graphics and tones, you immediately feel and enjoy the theme on the website and in the games. It is really refreshing to see a slots and bingo website that is not pirate themed for once, it’s starting to get a little old!

In terms of the site’s functionality, the landing page is really straightforward and clearly explains sign-up bonuses, how to register and other main features the site offers. Once you register and start playing, the website continues to be straightforward and user-friendly, with how-to guides for games available on each option, helpful deposit and withdrawal processes and good filter options if you have a specific type of game in mind.

Should you need any advice about gaming responsibly, the wagering requirements or any other kind of technical help, it is all easy to access and understand, making sure that you can play comfortably knowing that the website is transparent and open with its users.

Mobile casino

Sundae Bingo is just as fun on your mobile as it is on your desktop. Whether you want to take your Sundae on the go or eat-in, you’ll find all of the gaming options offered on both platforms, with both iOS and Android supported by this casino. The only downside for mobile users is that there is currently no mobile application available to download from the App store, but the mobile version of the site is great and doesn’t feel any different to an application. It is fully compatible with all mobile and tablet devices, so you don’t need to worry about how you access the site.

Gamification

There is an impressive range of welcome package options for new customers available on Sundae Bingo, but these rewards become even more impressive when you join the Sundae VIP Programme. Once you sign up, each day you’ll receive VIP deals and bonuses into your email or via text, depending on what you’ve opted in for. Simply sign into your account and go to the ‘My Sundae’ section to see any user-specific bonuses and daily promotions the company have sent your way.

Banking

Sundae Bingo has all of the typical payment methods you’d expect from an established casino, whether you’re looking to deposit money or withdraw it. You can make deposits online on your account or via telephone call to the customer support team, and you can use Visa, MasterCard, Electron, Switch, Maestro, Paypal, Neteller, Entropay, Paysafecard or wire transfer. Money should reach your Sundae Bingo account within 48 hours.

Withdrawing is also very easy but the options are slightly more limited and it can take up to five working days, though users reported money usually appears in your account long before this. You can withdraw using your credit or debit card, wire transfer, your Paypal account or your NETeller account.

Customer support

Sundae Bingo offers a really good, helpful package of customer support options but unfortunately none of them are available 24 hours a day, so you may have to wait a little bit to resolve a problem on the site or a dispute.

The customer support options on offer are as follows:

  • Telephone: 0800 018 3307 (only from within the UK, no EU or international number is provided).
  • Email Form Submission here
  • FAQs which can be found here. Sundae Bingo have really gone the extra mile with their FAQs section, which should resolve almost every query you have while playing on the site, from wagering requirements to game guides and payout queries.

Sundae Bingo’s impressive FAQs section which covered a wide range of topics and sorted out all of our queries while playing on the site really stole the show in the customer service section. Although customer service options aren’t available 24/7, you may find yourself not even noticing because of the wealth of information and help already available on the site. It was for this reason we gave it a 5/5, once you start playing for yourself, you’ll probably agree with this score.

Should you not be satisfied with the customer service you’ve received or something that’s happened on the site, Sundae Bingo also has a really helpful and straightforward complaints procedure, which will be resolved within 24 hours of submitting your complaint. What more could you want?

OUR VERDICT

For such a young site, Sundae Bingo really does score highly. Its quality and quantity of bingo rooms and slots is unrivalled amongst online casinos the same age and the player experience offered by the impressive array of software developers is something that kept us entertained for hours. It would be nice to have a 24/7 live chat option and a few more live casino games, but only being a couple of months old, it is doing much better than expected.