Yako Casino

We were excited to give Yako Casino a whirl, as word on the cyber street is that it offered a LOT of games. In many ways, it doesn’t disappoint: it's chock-full of fun, and has a huge range of exciting favourites on a visually-appealing, easy-to-navigate site. And we like the story behind Yako… which means ‘your’ in Swahili - as they want it to be the choice casino for players country-wide - literally ‘their’ (‘your) casino. Yako is licensed and regulated by the UK Gambling Commission and has maintained a good reputation since it’s introduction into the industry in 2015, with rave reviews from online casino goers… so let’s see what they have to offer!

at a glance

  • Bonus

  • Payout Percentage

    96.6%

  • Number of Game

    1200+

  • Software

  • Payment method

Yako rating

Games and Software

Simply put: there are A LOT of video slots at Yako Casino. The entire left menu is dedicated to different categories for users to select from which makes picking out your favourites easier.

We were happy to find top slot games here, as well as lots of themed games – Dracula, Game of Thrones and Jurassic Park – and over a dozen popular jackpot games – Major Millions, Mega Fortune and Mega Moolah Isis, to name a few. For players that like to branch out from the lure of the slots every once in a while, there are several dozen table games and Live Casino games, including a range of blackjack, poker, roulette and more – card sharks will not be disappointed.

While the game selection is quite good, we wished we could search, filter and categorise games a little easier. There are several to get through and it would be nice to see more options for selection aside from the pre-set menu tabs. That being said, Yako has some of the top games out there, including big jackpot winners from Microgaming’s Mega brand – and those provide some exciting prospects for all gamers.

Live Casino

Wow. There are 64 live games to choose from here. Not only that, but just by looking at the games on offer, Yako has made it very clear (via nicely colour-coded ribbons) just which games are low limit, regular limit and high limit, meaning players don’t need to waste their time and can get straight to their preferred limit game.

Everything here is powered by Evolution Gaming (nice!), and there’s quite the variety of anything that ails you on offer. There’s a solid chunk of Blackjack to choose from (Blackjack A – I, Blackjack VIP A-I, Blackjack Silver – there’s even Blackjack White here, in three different variants!), Roulette (Mini Live Roulette, Live Roulette A, Live Roulette French Gold), Casino Hold’Em, Texas Hold’Em and a fair few Baccarat variants to boot. There’s also the pretty fun (but rarely seen) Benelux Slingshot (Auto-Roulette La Partage) here, which we’re big fans of.

Very nicely done, Yako Casino!

User Interface

This is one of the newer casinos on the market, meaning everything is crystally-clear in place. From the (mobile-style) menu, to the nicely-labelled games in the casino section (categories include Popular, Video Slots, Slots, Live Casino, Table Games, Jackpot, Video Poker and Other) everything is intuitive. Unfortunately, within each of these categories, you can’t organise anything outside of alphabetical order, but if you know your favourites, like Asgardian Stone, Starburst or Hall of Gods from NetEnt, you can find them quick enough.

One thing that did annoy us, was that we couldn’t use the ‘back’ arrow button on our browser, which is a minor point to mention, but still…

Otherwise, everything is very clearly laid out, and easy to find your way around (other than the promotions, which we’ll get onto in a minute). However, we deducted a point purely for the lack of further filtering options within each category – because there’s simply no excuse for this. Even throwing us a filter for software providers would have been better for nothing, especially when it comes to finding your way around the sheer amount of games on offer.

All in all though, the site is easy to get around – just don’t try to press ‘back’ in your browser.

Mobile Casino

Yako’s mobile casino site was refreshingly easy to use and provided much of the same entertainment conveniently in the palm of our hand. All our favourite games were available and ran without any issues – sometimes you needed to flip the screen to get a better view, but widescreen is often better, anyway.

Unfortunately, even as an account holder, you can’t access your banking details or promotions. And if you want to contact customer support, you have two options: a phone number in Malta or to fill out an email form, however, you don’t get the actual email contact – which makes us a little wary. The lack of a more instant chat method is a bit of a flaw, in our eyes.

However, fans of the site will be happy to know that there is an app available for download with both iOS and Android smartphones. Through the app you can access bonuses and payments and things that are not available on the mobile site – so we think this is a better option for gamers on the go. However, we’d feel better about downloading the app if the mobile site was a little better…

Gamification

Plenty of gaming fun but no actual gamification to be found at Yako Casino. For such a fun site, we were hoping to see a little competitive edge here, but there was none to be found. Being just a few years old, maybe Yako hasn’t found its fix in the gamification market, so we’re hoping to see this grow in time.

Promotions

Strangely enough, Yako hides it’s promotions quite well from us – they can only be found under accounts and then under ‘news and promotions’. They don’t have a lot of promotions to offer after the welcome bonus, but there are a couple of regulars worth mentioning. These includes bonuses and perks that are rewarded to active players, or things like cashback offer for losses from the past week of play. So far, so good – even if it’s a bit hidden!

With a lack of any loyalty or VIP scheme that we could see, Yako Casino was a bit of a let down in the promotions department. We would hope that they would be a bit more specific about what the promos actually entail and how often they would be received, as it would be nice to see more than just a handful of perks a couple of times a year. But the games on the site have us coming back for more regardless.

Banking

All Yako Casino payment options offer immediate transactions with a minimum £10 deposit for Visa, Mastercard, Neteller, Skrill, Paysafecard, bitcoin, ecoPayz, Bank Transfer. What’s also great is that all of these options have a 0% service fee expect for bitcoin which has a 2.50% service fee.

For withdrawals, you can use Visa, Skrill, Neteller, ecoPayz, Bank Transfer which all have a 0% service fee, a one day maximum transaction time and a minimum amount of £20 – which is decently fast and hassle-free, in our opinion. However, users should note that if you made a deposit with a method that isn’t available for withdrawal, the default method of withdrawal is a bank transfer.

The wide variety of payment options makes setting up an account with Yako really easy – and withdrawing money was hassle free as well. More options are always welcome but Yako has a pretty good set-up for a fairly new casino.

Customer Support
  • Live Chat: Yes
  • Email: support@yakocasino.com
  • Telephone: 00356 2032 0022
  • FAQ: No
  • Availability: 24/7 etc

We’re grateful that the website has a responsive online chat – we heard back from them within a minute – because the email and phone service seem a bit more tricky. There’s no UK number to get in touch with, meaning users have to call a number in Malta to get customer service on the phone. Aside, from that, customer service is friendly, helpful and quick to respond, which we were happy to see.

Our Verdict

Check out Yako! While there are clearly areas that need to be improved upon – mobile gaming and a little competitive gamification would be nice – Yako offers casino goers a fun desktop site, plenty of games to choose from and reliable banking methods. Only three years old and already booming – we can’t wait to see how this casino grows!